To fulfill that goal, David and I offer a "happiness guarantee" on any painting purchase. This is explained in detail on our "services" page but in a nutshell...when you buy a painting from us we want you to be happy with it! In fact, you should love it! To help ensure that we meet that goal, we give you a couple of weeks to live with the painting to make sure that it brings you the joy you were looking for. But there's another step we take when possible to help ensure that the art you select is a right fit for you, your family and your home: Our in-home viewing service.
We've done the in-home viewings many times and it's always a pleasure. But just recently we had two clients take us up on this service and I wanted to share the stories of each visit. They were different but in the end had the same result: Happy Art in Happy Homes!
The first began with a phone call in late November from Jacque, one of my collectors in the north Texas town of Breckenridge. About 3 years ago Jacque had purchased two of my wildflower paintings for her home. She kept up with my news and life as an artist through my newsletters. When the November 2015 newsletter hit her inbox and she got a preview of some of my newest works in the "poppy" series, one in particular spoke to her. She called to see if "Bold-N-Beautiful" was available and, if so, to snap it up. Since I had just completed the painting and it had barely been seen by the public, it was still in my portfolio. Since she knew that I had planned to display it through the end of December in a show of my Poppy-themed florals art titled "Remembrance" at our gallery in Wimberley, she offered to let me exhibit the painting and then ship it to her in January. While shipping would be fine, I told her that David and I would love to deliver it in person so we could get to see her again and to see the painting in its new home.
Over the next several weeks, I found time to paint in the studio and worked on another poppy painting that was similar but different to "Bold-n-Beautiful." Since she had only seen a photo of the painting she reserved, I decided to take the new one along so she would had two to choose from. Of course, had neither worked for her, I would have arranged for a refund and I made sure she knew that from the beginning. She told me that there was never in doubt in her mind that she would love "Bold-n-Beautiful" even more in person than just seeing the photo.
Last week we made the trip and arrived at her house with both paintings. First, we showed her the painting she had bought and, yes, she loved it. Then we showed her the second painting, which was yet to be varnished or titled, and ...she loved it too. Her first inclination was to stick with just "Bold-n-Beautiful." But after "living" with the new work in her home for few hours during our visit and moving it to different areas, she knew she had to have it, too. So we left the one painting and brought the other back home so it could continue to cure for varnishing in the next few weeks. We're planning to either deliver or ship the painting to her this Spring. Happy Art in a Happy Home!
After Christmas, we received an email from Pauline that she would like to see two other paintings. David set an appointment and took the paintings for her and the family to view in their home. While she did really like the painting she received as a Christmas present, the two other paintings spoke to her as well. After seeing how each of them looked on the walls, she exchanged one of the paintings and chose the other one to add to the collection. The painting she traded "Garden Delight" for is titled "Autumn's Golden Hour" and was, at the time, the newest addition to my Aspen/Birch series. The second painting they chose was "Twilight's Last Dance," from my signature wildflower series.
By seeing the different paintings in the home and in person, they were able to chose just the right ones. Happy Art in Happy Homes!